Ardalia Airlines
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| Hubs | Hran Airport | ||||||
|---|---|---|---|---|---|---|---|
| Frequent-flyer program | Miles & More | ||||||
| Fleet size | 13 | ||||||
| Destinations | X | ||||||
| Headquarters | Hran, Ardalia | ||||||
| Key people | Ante Marović (President & CEO) | ||||||
| Employees | 965 (31 Dec 2022) | ||||||
| Website | http://www.ardaliaairlines.com | ||||||
Ardalia Airlines is the state-owned flag carrier airline of Ardalia. Its headquarters are in Pozin near Hran and operates domestic and international services mainly to X destinations. Its main hub is Hran International Airport.
History
Corporate affairs
Head office
The airline's headquarters is a 4-story blue building within an office park located in the village of Pozin.
Ownership
As of December 2022, the Republic of Ardalia owns 99.15%, while the remainder is mostly owned by state-owned or public companies such as the Ardalian Postal Bank, Ardalia Post, Ardalia Insurance, the Ardalian Lottery, and MZLH, the operator of Hran Airport. Multiple Democratic-led governments have attempted to privatize the airline but to date, none have been successful in finding a suitable buyer.
Sponsorships
The carrier is the official airline of the Ardalian national football team and the Ardalian Football Federation (ANS).
Corporate design
Livery
The airline's livery, refreshed in 2019, consists of the letters "Ardalia" on the fuselage in blue, while the Ardalian checkboard symbol (colored in blue and red) is both centered on the tail and placed to the left of the lettering. The fuselage is all white.
Uniforms
The current uniform was designed by Anja Tolić, a graduate of the University of Hran's Faculty of Textile Technology, and launched in 2018. It consists of a navy blue jacket, skirts (or pants for male cabin crew), white shirt, and a checkered red, silver, and blue scarf (or tie for male cabin crew and all pilots). Pursers and Captains wear a wing pin with the airline's checkered logo.
Fleet
| Aircraft | In service | Orders | Passengers | Notes | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| F | J | Y | Total | |||||||
| A319-100 | 5 | — | — | 18 | 126 | 144 | To be replaced by A220 from 2024 | |||
| A320-200 | 2 | — | — | 18 | 156 | 174 | To be replaced by A220 from 2024 | |||
| D4-200 | 6 | — | — | 10 | 66 | 76 | To be replaced by A220 from 2024 | |||
| A220-100 | 0 | 9 | — | — | 127 | 127 | 9 to be leased. All delivered by end of 2026. | |||
| A220-300 | 0 | 6 | — | — | 148 | 148 | 6 to be bought. All delivered by end of 2026. | |||
| Total | 13 | 15 | ||||||||
Destinations
Ardalian Airlines serves X destinations, mainly X destinations.
| Country/Region | City | Airport | Notes |
|---|---|---|---|
 Ardalia
| |||
| Hran | Hran International Airport | Hub airport | |
| X | X | Focus city during summer season | |
| X | X |
Ardalia Airlines has codeshare agreements with the following airlines:
- Airline A
- Airline B
- Airline C
Cabin
Ardalia Airlines operates two cabin classes on all flights; business and economy class. The first three rows on each airplane is business class.
A319 and A320 aircraft are arranged in a three by three seat layout. All seats are Recaro 3520s and have the same width of 50 cm and a recline of 7 cm but those seated in business class get more pitch at 76.2 cm over economy's 71.1 cm. Middle seats in business class may be blocked to provide passengers additional personal space but this varies on demand.
D4-200 aircraft are arranged two by two. All seats are all E/E Aerospace 945-12s which have a width of 42.67 cm, recline of 3 cm, but business class seats have a smaller increase in pitch 78.7 cm over 76.2 cm in economy.
The incoming A220 fleet will be set up in a two by three seat layout. All seats will feature USB A and USB C ports, as well as smartphone and tablet holders. The aircraft's spacious overhead compartments will allow for every passenger to accommodate one roller bag.
Services
Frequent flyer program
The frequent flyer program is called Miles & More. It is free to sign up. Members earn miles by flying (except for award travel); as well as by renting vehicles from car rental partners, staying at participating hotels, using co-branded credit cards and services of other partners. Accrued miles can be redeemed for flight, upgrade or travel awards. There are three tiers of membership.
Catering
On all flights, passengers are offered free food and beverages that vary depending on the class of travel, the flight duration and the time of day.
For international flights longer than one hour, business class travelers can choose from a rotating menu designed by renowned Ardalian chef Marko Vulić consisting of dishes typical of a Hran-based cuisine, prepared using autochthonous recipes and ingredients of coastal and continental Ardalia and cooked using traditional methods. In economy class, passengers are offered two breakfast options (traditional or continental), four different sandwiches for lunch, and two dishes for dinner. All passengers receive a large snack box of assorted products originating from a particular region of the country, assembled in partnership with local tourism boards. These change every three months.
For domestic and international flights shorter than one hour, all passengers are given a small snack box of assorted products originating from a particular region of the country, assembled in partnership with local tourism boards. These change every three months.
In-flight entertainment and magazine
A-line 319 and -320 aircraft are equipped with overhead dropdown video systems are positioned throughout the cabin and are used to broadcast instructions for emergency situations, as well as programs intended for passenger entertainment. Films highlighting the beauty of Ardalia's ecologically clean and unspoilt islands, sea, coastline, national parks, wildlife, and other parts of the country are played. No video systems are aboard D4-200's.
The incoming A220 fleet will feature onboard WiFi for the first time ever, allowing passengers to enjoy broadband services on their devices including smartphones, tablets, and laptops, allowing them to write emails, surf the internet, and update social media while in-flight. Passengers will be able to access the carrier's digital content, including films, shows and music released by Ardalia Records, through an application which will be accessible while airborne.
The airline publishes an inflight magazine "ARDALIA," where cultural and historical heritage is presented textually and with pictures. The magazine includes some Ardalia Airlines destinations as well as other interesting and entertaining topics. The magazine is issued four times a year. Printed editions are available in the seatback pocket on all airplanes.