Ardalia Airlines
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| Hubs | Hran Airport | ||||||
|---|---|---|---|---|---|---|---|
| Frequent-flyer program | Miles & More | ||||||
| Fleet size | 13 | ||||||
| Destinations | X | ||||||
| Headquarters | Hran, Ardalia | ||||||
| Key people | Goran Bajić (President & CEO) | ||||||
| Employees | 965 (31 Dec 2022) | ||||||
| Website | http://www.ardaliaairlines.com | ||||||
Ardalia Airlines is the state-owned flag carrier airline of Ardalia. Its headquarters are in Pazet near Hran and operates domestic and international services mainly to X destinations. Its main hub is Hran International Airport.
History
Corporate affairs
Head office
The airline's headquarters is a 4-story blue building within an office park located in the village of Pazet.
Ownership
As of December 2022, the Republic of Ardalia owns 99.15%, while the remainder is mostly owned by state-owned or public companies such as the Ardalian Postal Bank, Ardalia Post, Ardalia Insurance, the Ardalian Lottery, and MZLH, the operator of Hran Airport. Multiple Democratic-led governments have attempted to privatize the airline but to date, none have been successful in finding a suitable buyer.
Sponsorships
The carrier is the official airline of the Ardalian national football team, the Ardalian Football Federation (ANS), and the Ardalian International Games Committee. Ardalia Airlines supports many cultural events and institutions throughout the country to help promote tourism.
Corporate design
Livery
The airline's livery, refreshed in 2019, consists of the letters "Ardalia" on the fuselage in blue, while the Ardalian checkboard symbol (colored in blue and red) is both centered on the tail and placed to the left of the lettering. The fuselage is all white.
Uniforms
The current uniform was designed by Anja Tolić, a graduate of the University of Hran's Faculty of Textile Technology, and launched in 2018. It consists of a navy blue jacket, skirts (or pants for male cabin crew), white shirt, and a checkered red, silver, and blue scarf (or tie for male cabin crew and all pilots). Pursers and Captains wear a wing pin with the airline's checkered logo.
Fleet
| Aircraft | In service | Orders | Passengers | Notes | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| F | J | Y | Total | |||||||
| A319-100 | 5 | — | — | 18 | 126 | 144 | To be replaced by A220 from 2024 | |||
| A320-200 | 2 | — | — | 18 | 156 | 174 | To be replaced by A220 from 2024 | |||
| D4-200 | 6 | — | — | 10 | 66 | 76 | To be replaced by A220 from 2024 | |||
| A220-100 | 0 | 10 | — | — | 127 | 127 | 10 to be leased. All delivered by end of 2026. | |||
| A220-300 | 0 | 6 | — | — | 148 | 148 | 8 to be bought. All delivered by end of 2026. | |||
| Total | 13 | 18 | ||||||||
Future fleet
In November 2022, CEO Goran Bajić announced that Ardalia Airlines would be completely retiring its existing fleet of A319s, A320s, and D4-200s with 18 A220s (eight directly from the manufacturer and ten on lease) by 2026. The airline will finally have a uniform fleet of aircraft. The new fleet is expected to reduce operating costs as well as improve the company’s environmental efficiency and competitiveness while improving passenger comfort.
The A220 cabin will be configured with nicer 2-3 layout with wider seats and larger windows. Every seat will feature USB-A and USB-C ports, as well as smartphone and tablet holders. The aircraft’s spacious overhead compartments will allow for every passenger to accommodate one roller bag. Like with its existing A319s and A320s, business class passengers may experience greater personal space with some seats blocked depending on flight demand.
Bajić confirmed that the A220s will have onboard WiFi, letting passengers enjoy broadband services on their personal devices including smartphones, tablets, and laptops, allowing them to write emails, surf the internet, and update social media while in-flight. The airline will use this opportunity to develop a new application, usable while airborne, to access the carrier's digital content of films, shows, and music.
Destinations
Ardalian Airlines serves X destinations, mainly X destinations.
| Country/Region | City | Airport | Notes |
|---|---|---|---|
 Ardalia
| |||
| Hran | Hran International Airport | Hub airport | |
| X | X | Focus city during summer season | |
| X | X |
Ardalia Airlines has codeshare agreements with the following airlines:
- Airline A
- Airline B
- Airline C
Cabin
All aircraft are divided into a two class cabin: business and economy class. Ardalia Airlines does not offer first-class services.
A319 and A320 aircraft are arranged in a 3-3 configuration. All seats are Recaro 3520s with a width of 50 cm and a recline of 7 cm. but those seated in business class get more pitch (76.2 cm over 71.1 cm). Middle seats in business class may be blocked to provide passengers additional personal space but this varies on flight demand.
D4-200 aircraft have been configured to have a 2-2 layout. All seats are all E/E Aerospace 945-12s which have a width of 42.67 cm, recline of 3 cm, but business class seats have a smaller increase in pitch (78.7 cm over 76.2 cm).
Services
Frequent flyer program
The frequent flyer program is called Miles & More. It is free to sign up. Members earn miles by flying (except for award travel); as well as by renting vehicles from car rental partners, staying at participating hotels, using co-branded credit cards and services of other partners. Accrued miles can be redeemed for flight, upgrade or travel awards. There are three tiers of membership: Blue, White and Red.
Catering
On all flights, passengers are offered free food and beverages that vary depending on the class of travel, the flight duration and the time of day.
For international flights longer than one hour, business class travelers can choose from a rotating menu designed by renowned Ardalian chef Marko Vulić consisting of dishes typical of a Hran-based cuisine, prepared using autochthonous recipes and ingredients of coastal and continental Ardalia and cooked using traditional methods. In economy class, passengers are offered two breakfast options (traditional or continental), four different sandwiches for lunch, and two dishes for dinner. All passengers receive a large snack box of assorted products originating from a particular region of the country, assembled in partnership with local tourism boards. These change every three months.
For domestic and international flights shorter than one hour, all passengers are given a small snack box of assorted products originating from a particular region of the country, assembled in partnership with local tourism boards. These change every three months.
In-flight entertainment and magazine
A-line 319 and -320 aircraft are equipped with overhead dropdown video systems are positioned throughout the cabin and are used to broadcast instructions for emergency situations, as well as programs intended for passenger entertainment. Films highlighting the beauty of Ardalia's ecologically clean and unspoilt islands, sea, coastline, national parks, wildlife, and other parts of the country are played. No video systems are on D4-200's.
The airline publishes an inflight magazine "ARDALIA," where cultural and historical heritage is presented textually and with pictures. The magazine includes some Ardalia Airlines destinations as well as other interesting and entertaining topics. The magazine is issued four times a year. Printed editions are available in the seatback pocket on all airplanes.