HverVision
HverVision is a comprehensive initiative launched by the Government of Hverland, aimed at transforming the nation into a fully digital society. First proposed in 2022 by the Visionary Party, the plan has received wide backing from its coalition partners, the Centre Party and the Conservative Nationals, as well as gaining the support of The Greens and the Alternative.
Overview
HverVision outlines a forward-thinking strategy to digitize all sectors of Hverlandic society. It involves the digitization of all existing paper records, including medical files, scientific documents, and historical archives, with the goal of improving accessibility, enhancing data preservation, and streamlining research processes.
Digital public services portal
The digital public services portal, one of the major components of the HverVision initiative, came online in its initial version in June 2023. Envisioned as a one-stop solution for accessing government services, the portal represents a substantial leap towards complete digitization of Hverlandic society.
At the heart of the portal's design is the single sign-on feature, allowing Hverlandic citizens to access a myriad of government services with just one account. This feature simplifies the process of accessing government services and eliminates the need for citizens to remember multiple usernames and passwords.
The portal consolidates all necessary information about public services at one digital location. It includes details about public utilities, health services, transportation, taxation, social security, education, and other critical sectors. Information about new policy initiatives, legislative changes, and public consultations are also readily available. Moreover, the government plans to expand the range of information available on the portal in the future, making it even more comprehensive.
One of the unique aspects of the portal is its blend of AI and human support. The AI chatbot, named "HverHelper," is available 24/7 to answer queries, guide users through different services, and even process certain requests. For more complex queries or situations that require a personal touch, real human operators are available to provide assistance.
In an effort to streamline public communications, the portal also replaces the nation's Single Non-Emergency Numbers (SNENs). Instead of dialing different numbers for different non-emergency services, citizens can now simply log on to the portal and access the required service. In addition to making the process more efficient, this system allows the authorities to maintain a more organized record of service requests.
Digital mailbox
In an effort to further streamline communication and documentation, HverVision introduces the concept of a digital mailbox for every citizen. This virtual mailbox serves as a personal repository for all official correspondence, notifications, and documents. It facilitates seamless communication with government agencies and simplifies the management of personal records.
Digitization of society
HverVision goes beyond administrative procedures and document management. It envisions a future where digital technology pervades every aspect of daily life in Hverland. This includes initiatives to promote digital literacy, the integration of digital solutions in education, health care, and public transport, as well as efforts to enhance the country's digital infrastructure.
Reception and impact
The Visionary Party's initiative, HverVision, is an ambitious but practical project that has resonated with many constituents in Hverland. Its potential for improving efficiency, accessibility, and sustainability across multiple sectors has earned it broad-based support. As the plan moves forward, Hverland is poised to become one of the world's leading digital societies, paving the way for similar initiatives in other countries.