Aeracara

Aeracara

File:Aeracara.png
IATA ICAO Callsign AC ACA CARA
Founded	6 July 1939
Hubs	Montecara–Enrico Dulio International Airport
Frequent-flyer program	Aeracara Élite
Subsidiaries	Aeracara Cargo Aeracara Presto
Fleet size	205
Destinations	118
Company slogan	Volare altòr (Fly Higher)
Traded as	BMM: AERA
Headquarters	Montecara–Enrico Dulio International Airport, Montecara
Key people	Giudìta Vala, CEO
Revenue	Ł74,817 million (2017)
Profit	Ł218 million (2017)
Website	aeracara.co.mc

Aeracara is the flag carrier of the city-state of Montecara. Its hub is at Montecara–Enrico Dulio International Airport, and it operates flights to a variety of long- and short-haul destinations across the world.

The airline's strategy is based on providing the highest standard of service in the industry, with a particular emphasis on the business and premium traveler market. There is no fee to check a bag, and food and non-alcoholic drinks are provided for free to all classes on all flights, with full meals on flights lasting longer than two hours. All aircraft are equipped with individual entertainment systems in at least Second class and above, allowing passengers to choose their own music, movies, and games. In-flight wifi is available across the fleet. Aeracara is consistently ranked as one of the world's best airlines in terms of customer satisfaction.

Aeracara has used the song “Co te partirò” (“I’ll go with you”) by Montecaran singer Andrà Boxèli in its marketing since 1998.

Services

Aeracara offers five classes of service: Private, First, Second, Third Plus, and Third. Not all classes are offered on all flights. All Aeracara flights are non-smoking.

Private

The bedroom in a Private-class suite

Private class (clàse Privàt) is, according to Aeracara, "the finest flying experience anywhere." It is only offered on long-haul routes operating the Azimut A-91 Apollo double-deck airliner, each of which operated by Aeracara is equipped with only one Private class suite, which can accommodate up to four travelers. The experience is designed to be superior to travel on a private aircraft in terms of luxury and to offer an equal standard of privacy. Travelers are picked up at a location of their choice in a luxury car and driven directly to the airport, where they are escorted by Aeracara employees through a private security screening and, if necessary, customs and immigration check, and have their luggage handled by porters. They have sole access to a private boarding lounge, which offers luxury hotel-quality amenities such as complimentary food and drink and concierge service. Private guests board the aircraft directly from the lounge through a dedicated jet bridge, never coming into contact with other passengers.

On board, Private guests enjoy a suite of rooms that includes a bedroom, dining room with dedicated galley, full bath, and lounge. The bedroom is located on the upper deck directly above the cockpit and offers panoramic views to the front and sides. The lounge can be configured prior to boarding to meet each traveler's needs, for example by adding a customizable office suite with a personal assistant or private bar with an on-duty bartender. Private suites are served by a dedicated butler and service staff.

At their final destination, travelers exit the aircraft via dedicated jet bridge and are offered lounge service before being driven to their final destination via private luxury car. Prices for Private class service are not publicly disclosed, but are rumored to cost at least Ł200,000 for a round-trip ticket on longer routes.

First

The First-class cabin on a long-haul flight

First class (clàse Prima) is available on all long-haul and medium-haul routes, as well as some short-haul services. Aeracara prides itself on offering the finest first-class service in the industry, with impeccable service from arrival at the departure airport to travelers' final destination. First-class passengers have access to the Vìla Aeracara lounge at their points of departure and arrival, berths with lie-flat seats, and complimentary chef-quality food and drink en route. The baggage allowance is four, either checked, carry-on, or a combination.

An in-flight second-class dinner menu from 2019

First-class round-trip airfare on long-haul routes typically starts at approximately Ł25,000.

Second

Second class on a long-haul flight

Second class (clàse Secónd) is available on all flights. Second-class travelers have access to the Vìla Aeracara lounge and enjoy spacious seating and complimentary premium food and drink en route. Second-class seats always come equipped with power ports and a personal entertainment system, and on long-haul flights are configured as semi-private berths with lie-flat beds and privacy partitions. The baggage allowance is two, either checked, carry-on, or a combination.

Third Plus

Third Plus (clàse Tèrço Più) offers flyers additional legroom and priority boarding. Its availability varies according to the equipment flown.

Third

Third class (clàse Tèrço) offers economy passengers a superior flying experience. Complimentary food and non-alcoholic drinks are provided on all flights, a snack on short-haul routes and at least one full meal, with choice of entrée, on flights lasting longer than two hours. Travelers may choose to either check or carry on a first bag for free, and are allowed a carry-on personal item as well. Long-haul aircraft are equipped with personal entertainment systems in Third class.

Vìla Aeracara lounge

The reception desk at the lounge in Jindao

The airline's lounge, Vìla Aeracara, provides travelers with the highest standard of comfort and convenience before and after flight. It has locations at Astoria, Jindao, Keisi, Samistopol, and the flagship lounge at Montecara. All locations are equipped with a full bar, chef-catered buffet and seated restaurant, massage rooms, conference rooms and communications facilities, a smoking room, and private bath and nap suites. The flagship lounge additionally has a gymnasium and indoor swimming pool and full-service spa. Entry to lounges is limited to and First-class passengers and Élite brilànt members and qualifying companions traveling on that day only; Second-class passengers and Élite brilànt members and qualifying companions may purchase lounge access on the day of travel at a cost of Ł2,500 per traveler.

Aeracara Élite

Aeracara's frequent-flyer program is Aeracara Élite. It is free to sign up, and travelers earn points on all journeys (except for award travel), as well as for various other purchases such as those made with a branded credit card. Points earned are multiplied based on the following scale:

• Private/First class: 200% of kilometers traveled
• Second: 120%
• Third/Third Plus: 100%

Travelers meeting certain travel and spending criteria are enrolled in a status tier. Both the points and spending criteria must be met in a qualifying 18-month period to achieve status. The tiers are Élite arxènt (Elite Silver), Élite oro (Elite Gold), and Élite briliànt (Elite Diamond).

Aeracara Élite status tiers

	Élite arxènt	Élite oro	Élite briliànt
Qualifying points	25,000	50,000	100,000
Qualifying spending	Ł5,000	Ł15,000	Ł50,000
Dedicated service hotline	Yes	Yes	Yes
Priority check-in	Second	Second	First
Priority security	Second	Second	First
Priority boarding	Yes, after Second	Yes, with Second	Yes, with First
Seat selection	Yes, in Third	Yes, free upgrade to Third Plus	Yes, free upgrade to Third Plus and priority selection
Advance booking		Third guaranteed with 72 hours' notice	Second or third guaranteed with 24 hours' notice
Priority waitlist		Yes	Yes, additional priority
Extra baggage		1 extra checked or carry-on	2 extra checked or carry-on
Priority baggage handling		Yes	Yes, additional priority
Lounge access		Vìla Aeracara access available for purchase	Vìla Aeracara and partner lounges + 1 companion
Rescheduling fees		50% discount	Waived
Upgrades		Automatically requested to Second	Automatically requested to First, then Second

There is one status tier above Élite briliànt: Élite invitàda (Elite Invited). As the name implies, it is an invitation-only tier intended for Aeracara's highest-value customers. Very little about the program is publicly disclosed, but it is widely believed that, in addition to all the privileges of lower tiers, flyers are provided many of the benefits of Private-class travel, including private car service to and from the airport, private check-in, security, and boarding, and private lounge access.

Destinations

Hub

Focus city

Fleet

Aeracara currently operates equipment manufactured by Azimut exclusively.

Aircraft	In fleet	Orders	Passengers						In service	Notes
			R	F	J	S	Y	Total
Azimut A-44/R Saturne	6	—	—	12	16	30	102	160	2008
Azimut A-44/R-EXT Saturne	8	4	—	—	8	32	100	140	2012
Azimut A-44XP Saturne Mini	1	—	—	—	52	—	—	52	2017	Special Second class-only configuration
	6	—	—	—	12	—	90	102
Azimut A-73/E Invidia	12	—	—	16	42	—	240	298	2008
Azimut A-91 Apollo	1	—	4	—	86	36	245	371	2017	The only aircraft offering Private Class service
	2	—	4	—	60	36	333	433
	2	—	—	16	60	36	333	433
Total	38	4