Call center industry in the Blackhelm Confederacy
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The call center industry in the Blackhelm Confederacy is part of the business process outsourcing industry in that country.
Centers
A call center is an office with the capacity to field many telephone calls for a company. Types of call center work can include customer service and telemarketing. Factors that have made the Blackhelm Confederacy attractive as a hub of call center work from nations across Astyria include its low labor costs and English-speaking population.
The introduction of call center and other business processing work to the Blackhelm Confederacy picked up in the early 2000 s as countries began offshore outsourcing this work to cut costs.