Western Airlines
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| Founded | March 15, 1967 (as Western Regional) | ||||||
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| Commenced operations | June 18, 2011 (as Western Airlines) | ||||||
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| Frequent-flyer program | Western Rewards | ||||||
| Fleet size | 450 | ||||||
| Destinations | 31 | ||||||
| Company slogan | "Low fares. Nothing to hide. That's Transfarency." | ||||||
| Traded as | ECSE: WHG | ||||||
| Headquarters | Cuyoga, Calahan, Ibica | ||||||
| Revenue |  $21.965 billion (2018)
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| Employees | 60,590 (2019) | ||||||
Western Airlines Co. is a major Ibican airline headquartered in Cuyoga, Calahan, and is one of the world's largest low-cost carriers.
The airline was established on March 15, 1967 as Western Regional Airways and adopted its current name, Western Airlines Co., in 2011. The airline has scheduled services to 31 destinations in Ibica and Willitya.
Destinations and bases
Destinations
As of 2019, Southwest Airlines has scheduled flights to 311 destinations in every state and territory and one flight to Willitya.
Operating bases
Western operates crew bases at the following airports.
Passenger experience
While most airlines now charge passengers for checked luggage, Western continues to permit 2 free checked bags per passenger. Regarding last-minute itinerary changes, Western also does not charge any change fees; passengers are permitted to change their flight as late as 10 minutes prior to their flights, and only pay the difference if their new flight is more expensive than the original flight (or receive a credit if the new flight is less expensive than the original flight). In the event of a cancellation, passengers are refunded a travel credit in the amount spent on their ticket, and the credit may be used toward any other Western Airlines or Western Vacations purchase within a year of the original ticket purchase.
Western offers free in-flight non-alcoholic beverages and offers alcoholic beverages for sale for $6–7/beverage, with Western Rewards members eligible to receive drinks vouchers with their tickets. Free alcoholic drinks are offered on popular holidays such as Valentine's Day and Halloween, provided the passenger is at least 21. Southwest has complimentary pretzels on all flights, and most flights have free Nabisco snacks. Southwest is known for colorful boarding announcements and crews that burst out in song, which is quite popular among passengers.
According to the Department of Transportation (DOT) Western ranks number one (lowest number of complaints) of all airlines in Ibica for customer complaints.
Corporate affairs
Headquarters
The Western Airlines headquarters is located on the grounds of Cuyoga Liberty International Airport.
On September 17, 2012, Western broke ground on a new Training and Operational Support (TOPS) building. The TOPS Building is across the street from its current headquarters building. The property includes a two-story, 100,000 square foot Network Operations Control (NOC) building that can withstand an EF3 tornado. It also includes a four-story, 392,000 square foot office and training facility with two levels devoted to each function. The new facilities house 24-hour coordination and maintenance operations, customer support and services, and training. The project was completed in late 2013, with occupancy beginning in 2014.
On June 2, 2016, Western broke ground on its new office and training facility known as Wings. The newest addition to the corporate campus is composed of a 420,000 square foot six story office building, and 380,000 square foot adjoining structure called the LEAD (Leadership Education and Aircrew Development) Center which serves as the new pilot training facility. The LEAD Center has capacity to house and support 18 flight simulators. It is designed to be expanded to accommodate up to 26 simulator bays. The building opened on April 3, 2018.